Data Processing & Storage

The following policies explain how Sougia taxi Meletis obtain, store and process your personal information. We are committed to ensuring that your privacy is protected to ensure transparency and GDPR provision compliance (GDPR (EU) 2016/679). Should we ask you to provide certain information by which you can be identified when using our products and services, you can be assured that it will only be used in accordance with this privacy statement.

Please note: All emails are stored for monitoring purposes.

What Personal Data Do We Collect?

We may collect the following information when you use our products or services:

  • Name, telephone number and email address
  • Taxi booking information including the date & time, pickup location and destination
  • Additional information including Aeroplane flight number, luggage and child seat requirements

How Do We Collect Or Obtain Your Personal Data?

  • When you input your data through electronic forms on our website
  • When you contact us by phone, email and writing
  • When you post or react to our social media channels

How Do We Process Your Personal Data?

All personal data relating to the booking of our services is processed in a cloud based email system.

How Long Do We Store Your Personal & Sensitive Data

As required by law, all data is stored for a minimum period of six months from the point of service or purchase. After this period has lapsed, data can be deleted upon request.

Who Do We Share Your Personal & Sensitive Data With?

All data that is collected, processed and stored is secure and we do not share it with third parties.

Upon lawful request from authorities, we are obliged to assist and share personal data.

What Happens In The Unlikely Case Of A Data Breach?

If a data breach was to occur the affected consumers would be notified within 72 hours.

How Do We Detect A Data Breach?

Although unlikely, we must remain vigilant that a data breach could occur. Sougia taxi Meletis have the latest and updated cyber security and anti-virus software to ensure early detection and intervention.

Data Protection Officer & What They Do?

We have a sole dedicated data protection officer Meletis Nempavlakis. You can contact our officer at anytime for enquiries or more information. The officer is responsible for overseeing the security and protection of both personal and any sensitive data. Our data protection officer is the only person who has access to sensitive data for the purpose of refunds and monitoring.

What Measures Do We Take To Ensure The Security Of Your Personal & Sensitive Data?

All members of office staff & drivers have received training and adhere to strict privacy & data protection policies. Personal data is retained within our cloud based email system.

Airport Pickup
Always on Time
30+ Years of Driving Experience
Baby seats available
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